Customer Loyalty Program

How it works

You must have a store account, and you must be logged in to make use of this program.

You will receive a 5% cashback on ALL purchases over $30.

Store credits have an expiry date of 3 months. If not used in this time, they will expire and no longer be shown in your account.

Navigate to the top of any page, and click login if you already have an account, or create an account if you don't.

Once you have logged in, you will be taken to your account page.

You will see a list of all your purchases, your address, and under this you will note how much credit you have to spend.
This is also where you can change your address if necessary, by clicking on "View Addresses".

This next step is not a necessity, but can be a useful tool to see where you have received your credits.
If you click on the "Store Credit" link, you be taken to a page with your credit transactions.

From here you can view your transactions and see where you have received the credits and when they will expire.  You can also redeem your points in here, which will automatically apply at the checkout, although it is not necessary to redeem them through this page.

How to redeem your credits in the cart

Once you have finished shopping and are on the cart page, you will see this button.

You must click this button to redeem your credit.  You do not have to redeem your credit if you do not wish too, and you do not have to redeem all of your credit at one time.

Once you click the button, you will get a popup box that looks like this.

You will see how much credit you have to spend, and are asked how much you want to redeem for this purchase.  Simply type the amount you wish to save in to the box, and click on redeem.

You will then see this popup

You do not need to copy the code.  It will automatically apply to your cart, and any left over balance you have will be noted at the bottom.
Simply click the X in the top left corner, or click off the popup to return to the cart, and click on checkout.

You will see that your discount code has been applied, and your total will be reduced by the amount you redeemed.

Finalise your purchase, and you are done.

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